Contact Center Lead-Customer Service (Las Vegas, NV)
In 2021, Las Vegas, NV applicants are encouraged to participate in the current massive hiring event for Contact Center Lead-Customer Service Las Vegas, Nevada. TripAdvisor the world’s largest travel site is hiring worldwide.
- 8,088 Contact Center Lead-Customer Service, Jobs found in and around Las Vegas, Nevada.
- 208 career positions available in locations worldwide at TripAdvisor.
- TripAdvisor have over 100 million candid traveler reviews of hotels, restaurants, and attractions worldwide.
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Contact Center Lead – Customer Service (Las Vegas, NV)
BRIEF JOB DESCRIPTION
Customer Care Escalations Lead Agent for all Viator retail travel distributors/agents from the booking process to basic technical support and troubleshooting and ensuring the highest form & delivery of customer care to the customer, agent & supplier.
Assist frontline Customer Care agents for the company with both email and phone work.
- Coach to agent improvements via quality assurance and sales performance
- Communication to Customer Care Managers in relation to all customer care & support issues
- Additionally, this position will assist with call volume in the Contact Center.
- Requires 2-4 years of experience in related field, preferably in travel and a call center setting
- Excellent communication, time management skills, the ability to work under pressure and meet deadlines on multiple projects
- Computer literate to Microsoft Windows applications required; preferably Excel, Word, PowerPoint.
- Frequently seeing, moving eyes, arms, hands, and fingers freely, eye/hand coordination, attention to/observing details, making decisions, and following directions.
- Frequently reading, writing, and working rapidly; concentrating amid distractions.
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8,088 Contact Center Lead-Customer Service, Jobs found in and around Las Vegas, Nevada. CLICK HERE TO SEARCH.
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Instructions TO GET STARTED
Click on the links to view more jobs.
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Contact Center Lead-Customer Service (Las Vegas, NV)
- APPLY FOR WORK FROM HOME JOBS with the leader of work from home jobs and careers.
- Need HOME SECURITY CAMERAS, products, services, and monitoring.
- Get A PROFESSIONAL LOOKING (RESUME that stands out).
- BEST BUY is having a massive hiring event
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Contact Center Lead-Customer Service (Las Vegas, NV)