Director, Customer Experience (King of Prussia, PA)
In 2021, King of Prussia, PA applicants are encouraged to participate in the current massive hiring event for Director, Customer Experience King of Prussia, Pennsylvania. Petplan is the world’s largest pet insurance provider is now hiring work from Home fully remote positions .
16,080 Director, Customer Experience Jobs found in and around King of Prussia, Pennsylvania.
3 career positions available at Petplan.
Petplan does not have breed or age restrictions and offers a “Covered for Life” guarantee for any condition that was not pre-existing to the policy.
Petplan is an equal opportunity employer.
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Director, Customer Experience (King of Prussia, PA)
BRIEF JOB DESCRIPTION
Our ideal Director, Customer Experience is constantly thinking up new ways to make our customers smile. They have a willingness to learn, motivate, consistently strive for growth and drive a team to provide industry-leading customer service (and have fun doing it). They possess a diverse employment history which includes both innovation and proven leadership skills in a customer-facing team.
- Lead, motivate and inspire a call center based member experience team
- Coach and mentor current management team; provide training to enhance our overall customer satisfaction rates
- Conduct timely reviews and communicate development needs with associates and management team members
- Maintain professional internal and external relationships that meet company core values
- Proactively establish and maintain effective working team relationships across all supporting departments
- 10+ years of management experience
- At least 5 years of contact center management experience required
- Professionalism and empathy, both vital to our brand
- Ability to engage, encourage and support the team
Click Here To Read Full Description
16,080 Director, Customer Experience Jobs found in and around King of Prussia, PA. CLICK HERE TO SEARCH.
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Learn more about the company PetPlan – Pet Insurance
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- HomeMade Pet Food Secrets, a healthier option for pets
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Director, Customer Experience (King of Prussia, PA)
- APPLY FOR WORK FROM HOME JOBS with the leader of work from home jobs and careers.
- Get A Professional looking (Resume that stands out)
- HomeMade Pet Food Secrets, a healthier option for pets
- BEST BUY is having a massive hiring event
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Director, Customer Experience (King of Prussia, PA)
